Dock and Finder frozen on MAC with fully updated SnowLeopard

From time to time I encounter some really nasty and irritating problems… most often they are illogical and typically related to conditions over which I have no control…
One such problem occurred to me today after the workshop I had together with Piotr Walczyszyn.

Triggered by something completely unapparent to me and in a way unlike something I had seen before, the Finder App and the entire Dock on my 4 days old MacBook Pro froze… but ONLY when I tried to start the build-in Mail App.

No matter how many KillAll I exposed the poor Dock to in the Terminal and no matter how many Relaunches of the Finder app, just as little did it help… there were no other solution every time I wanted to check email, but to restart… however, this didn’t solve the problem satisfactorily because every time Mail tried to spawn a Window as a response to me trying to Reply or Forward an email… nothing happened !!

After some messing around I found the “com.apple.dock.plist” system file which I tried to remove followed by what I had decided would become the very last KillAll Dock this afternoon.

Immediately following a completed KillAll (and intrinsic Relaunch of the Dock) everything just worked perfectly. I had lost my preferences for the Dock, but since it was a meager 4 days since I had bought the damn thing, not much was lost and all my Dock preferences could be recreated in less than a minute.

My next solution would have been to reinstall / repair the Operating System from System Disk, so naturally I was happy to find this solution which is why I decided to share it…

The file to delete can be found here: “[User]/Library/Preferences/” (where User should be replaced by your User’s ID).

Good luck taming your SnowLeopard !

4 thoughts on “Dock and Finder frozen on MAC with fully updated SnowLeopard

  1. LOVE your site, will come back tomorrow. When are you going to change the template you have? Oh I almost forgot, I am hosting this event on youtube. If you are a cat owner or anyone you know is would be interested to participate.

    1. You have a good point about my blog being greatly under-designed, but I suppose its the good old case about the electrician contractor being too busy servicing his many happy clients for him to fix the broken wire in his own bedroom.

      Anyways, thanks for your comment…

  2. Thank you for your informative blog post. From time to time, the best ideas come from the websites one would not expect. Not too long ago, I didn’t give a lot of thought to placing comments on blog page posts and have left comments even less. Looking through your helpful blog post, is going to help me to do this often.

  3. hello i have the same problem but i dont know how to make a killall my dock is freezing and my finder and i always have to restart my computer or put it on safeboot mode, so if you can help me to repair it i will appreciate that

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